According to @elevenlabsio, 11ai is powered by their Conversational AI platform, which enables businesses to deploy interactive voice agents supporting both voice and text. The platform offers integrated Retrieval-Augmented Generation (RAG), real-time language detection, and seamless multi-modal interactions, addressing the growing demand for scalable, multilingual AI-driven customer service and automation solutions. This development highlights significant opportunities for enterprises to improve user engagement and streamline support operations using state-of-the-art conversational AI technologies (Source: elevenlabs.io/conversational).